ASTON Tropicana Hotel Bandung

Clean comfortable and efficient. It was completely full as Saturday night end of New Year Holidays. The check in man said it was crazy and the whole hotel was full of families. His name was Adi he explained that one room was ready and the towels hadn’t arrived as caught in traffic. We got out one key and went to a lovely room. It was clean, nice furnishings and carpet and tidy neat bathroom with good amenities and water pressure. Our second room was quickly available and then towels came. I asked for an extra and they said it wasn’t policy but then brought it straight away. Both rooms were twin and the beds were large like small doubles ad very comfortable. Also tv was excellent. We were tired group and been on the road al day. Wanted room service ad the food came in starts but everything was good ad i believe very reasonable.

The hotel’s inside looks way nicer than you’d expect from the outside. The lobby gives a good impression. The staff is very friendly and helpful. The room was nice as well. We had an issue with the AC and the staff took care of it immediately. The breakfast had a lot of choice, make sure to make a full round through the restaurant to not miss the nice things.

We actually was assigned to a room on level 7. The next morning we moved as we smelled smoke in the corridor. The staff at every station are super helpful and friendly as well. Cleanliness is very good. The room is also spacious. The breakfast is all great. Also Lotus Restaurant serves delicious timbel and spaghetti. Dining room is bright and inviting. I hope the staff get good salary and benefits as they work so well.

Its good, The services and stay are very comfort but its just that if ut room are facing the road The sound of Motorcycles and etc is very loud maybe because its not Sound proof Mirror But other than that everything is good

Overall good. Rooms are maintained well. Staffs are very helpful. Never experienced any delays or bad experience from the staffs. Thanks for the room service/ kitchen staffs for arranging food for my kid’s supper.Very helpful🙏.